Policies

We accept Cash, Checks, Money Orders, Visa and Master Cards.

2 Night Minimum/3 Nights on Holidays on ALL Properties, except the Lodge on Indian Mound this lodge has a 7 Night Minimum -- Weekly Rentals Only.

CHECK-IN Time is anytime after 3:00pm
CHECK-OUT Time is by 11:00am

(We are happy to accommodate early check-ins or late check-outs when we are able. There shall be a charge of $25.00 per Half-Hour that you occupy the house before 3:00pm or after 11:00am if you do not request and we approve an early check-in/late check-out).

Please take a moment to review our policies and statements below. If you feel that you cannot adhere to any of our policies, please do not make a reservation with us. We strictly adhere to all of our policies and we do check to make sure that ALL of the policies are being met. Our goal is to offer clean, quality, vacation homes, cottages, condos and town homes for romantic getaways or family vacations. All of our properties are privately owned and are in quiet, residential areas. We do not rent to anyone under 21 years of age and we do not rent to people looking to throw loud, out of control parties. We do not rent to large groups, college, bachelor, or bachelorette parties. We reserve the right to refuse a reservation if we feel that the person and/or persons making the reservation cannot adhere to our policies.

Guest(s) will subject to removal from the property and the full amount of the reservation will be forfeited by guest(s) if any of our policies are not adhered to.

POLICIES:
• NO Inside SMOKING (outside only)--all cigarette butts must be in an ashtray.
• NO PETS--NO Exceptions (**See Below)
• NO More than the reserved number of guests on or in the property at anytime
• NO More than number of vehicles stated on the policy page of the property website allowed
• No Street Parking
• NO Visitors of Guest(s)
• NO Loud Music
• NO “out of control” Parties
• NO Illegal Activity
• NO more than 2 boats or 1 boat and 2 jet ski at or on the boat dock at anytime. (for houses with boat docks) - No Boats over 25' in length allowed.
• Outdoor fires allowed ONLY in the designated fire ring and/or pit on the property. Guests must verify and follow any local burn bans. Guests must use proper precaution with regard to outdoor fires.

** Noise levels must be appropriate with the time of day/night. Many of the neighbors are full-time residents; guests must be respectful to them and the neighborhood.  Guests will not disturb neighbors with excess noise, trash or by parking vehicles anywhere other than the designated parking spaces on the vacation rental property (NO street parking) .  NO Trespassing on neighbor’s property—guest(s) must stay with-in the vacation rental property boundaries.   Any violation (i.e. as evidenced by complaints or Police attendance) will result in removal from the property and the full amount of the reservation will be forfeited by guest(s) **

**All trash must be in appropriate receptacles**

**Please remember that our homes are privately owned and the owners have opened up their own home for guests’ enjoyment. Please be respectful of the house and grounds and treat it as it were your own.**

No “tent” camping and/or RV’s allowed at or on the property.  All boat trailers must be parked on the property and may Not be “street” parked.

Vacation Rentals may or may not have a locked closet and/or room.  Guest(s) do Not have the right to enter any locked closet and/or room.  Any evidence of tampering with locked closet and/or room will result in charges made with local law enforcement for vandalism and/or theft. 

Cleaning fees are included with the nightly rate, however, if cleaning beyond the “normal” range is required, a $75.00 excessive cleaning fee shall be charged. If guest(s) choose to use the kitchen for cooking, guests must leave it the way they found it--if kitchen is not left clean, a charge of $25.00 shall be charged.

If guest(s) use the outdoor grill(s), they must be cleaned after use and the gas must be turned off at the propane tank. Failure to do these items will result in a charge of $25.00.

A $25.00 fee shall be charged for lost or unreturned keys.   There is a “lock out” charge of $25.00 for key delivery to guest(s). 

If guest(s) leaves any item(s) at the property, please contact Lakeside Management and for a fee of $5.00 Plus the cost of Shipping they will get the item(s) back to guest(s). Any unclaimed items will be donated to a Charity Organization at the end of 15 days.

For Properties with a Hot Tub and or Pool the use of it shall be at guest(s) own risk. Special instructions for Hot Tub and/or Pool use apply. Failure to abide by these rules will result in a charge of $50.00. All hot tubs and/or pools are serviced once weekly. Do not use body oils, lotions, creams, etc. in the Hot Tub. Remove all oils and lotions BEFORE using the Hot Tub and/or Pool. NO food, glass of any kind, candles or electrical appliances allowed in or near the Hot Tub and/or Pool. Take special care in removing the Hot Tub cover, and leave the cover on when not in use to enable the tub to heat property. Make sure the cover is secure before leaving the tub as high winds may blow the cover off. Persons with a communicable disease should not enter the hot tub and/or pool. All persons using the hot tub and/or pool should shower before entering. Persons with bacteria on their skin will cause other users to become infected. Neither the Property Owner nor Lakeside Management shall be responsible for sickness or injury resulting from using the hot tub and/or pool. Persons with high blood pressure, heart disease, or if they are pregnant should not use the Hot Tub.

Lakeside Management and/or their contracted service person(s) reserves the right to enter the property at anytime to make needed repairs and/or to inspect the property if management feels that any of the above mentioned policies are not adhered to by guest(s).

Guest(s) will inform Lakeside Management immediately of any needed repairs and/or unsafe or hazardous condition in or about the property or grounds. No refunds or discounts will be given for Hot Tub, Pool, A/C, Heating, Any Appliance(s), Any Electronic Equipment, Boat Dock, Water and/or Sewer failures. Needed repairs will be made as soon as possible. No refunds or discounts will be given for temporary outage of electricity, gas, water, cable/satellite, or telephone service. Outages will be reported immediately and all efforts will be made to restore them as soon as possible. The operation & maintenance of these utilities is out of the control of Lakeside Management. All properties are individually owned and are decorated to suit the owner. Décor, style, and color will vary. No refunds or discounts will be given if you do not like the décor or location of your unit. Furnishings/Contents of property are subject to change without notice. NO refunds or discounts will be given due to weather conditions or acts of Mother Nature. NO refunds or discounts will be given due to the conditions of the lake and/or the accessibility of the lake. Public boat launches are NOT a part of the property and Lakeside Management can make no guarantees as to the availability/accessibility of the boat launches.

Guest(s) understand that if the Property is sold or removed from Lakeside Management, that Lakeside Management reserves the right to cancel the reservation. All efforts will be made to move the reservation to another property, if possible, in this event.

CHECK-OUT PROCEDURES:
(some check-out procedures may vary for each property--please check your confirmation statement for specifics).

• Strip all sheets from beds used and place in laundry room.  
• Put all used towels in laundry room.  
• Bag all trash and put in outside trash cans. **Excess Trash Fees Apply—See Below**  
• Leave kitchen cleaned and any dirty dishes placed in dishwasher.  
• Remove any food brought from refrigerator/freezer.  
• Place any moved furniture and/or furnishings back to their original place.  
• If outdoor grill was used it must be left cleaned.  
• Lock all doors and place key back in lock box (must re-enter code).

**If all the above are not completed at check-out, a $50.00 fee will be charged.**

**Excess Trash Fees: Each home is provided with 2 outside trash cans and all trash must be kept in trash cans at all times.  If guest(s) leaves trash that is not inside trash cans, then a $50.00 Excess Trash Fee will be charged.   

Lakeside Management provides in all of the properties Linens/Pillows/Blankets for all Beds, Towels (1 towel per guest and a few hand towels and wash clothes), 2 rolls Toilet Paper per bathroom, 2 rolls Paper Towels, Dishwasher Detergent, and Trash Bags. Kitchens are stocked with “basic” kitchen ware. If guests cooking require “special” items, the guests must bring those items with them.

Guest(s) agree that the rates per night that will be charged are the rates that are posted on the property website on the day that a reservation is made and state room tax and any other applicable taxes will be added to these rates. There is a High Season Rate that is in effect from March 1st till September 30th and a Low Season Rate that is in effect from October 1st till February 29th. 

The person making the reservation for the rental assumes full responsibility for the actions of all guests occupying such rental, and accepts full responsibility of payment of any charges related to the rental, extra clean up, damages, etc.   Guest(s) agree to indemnify and hold harmless the owner of the Property, Lakeside Management, and their agents from any accidents or injury suffered by guest(s) on or about the property and/or premises or for any loss of money, jewelry, or valuables of any kind. Use of boat dock and swimming in the lake (for those houses with boat docks and lake access) shall be at guest(s) own risk. Lakeside Management, and/or the owners of the house are not responsible for damage to any watercraft (boats and/or jet skis) or their contents.

DAMAGE DEPOSIT INSURANCE:
Guest(s) are required to purchase the Damage Deposit Insurance with each reservation. (**Except on reservations for Lakeside Hideaway Cottage B&B**) The Damage Deposit Insurance shall be at the cost of $50.00 Per Reservation and is Non-Refundable. The Damage Deposit Insurance is to pay for accidental damage to the home or the personal property contained within the premises, up to an aggregate limit of $1,500.00. Damages exceeding this limit will be the responsibility of Guest(s). Exclusions within the insurance specifically limit Guest(s) coverage and do not cover or release Guest from liability for damage due to the following: (a) intentional, willful, reckless, or malicious acts of Guest or others on the premises during the tenancy; (b) damage by pets; (c) theft from the premises of either Owner(s) property or property belonging to Guest; (d) gross negligence of Guest or intentional misuse of furnishings, appliances, equipment, or other amenities provided with the home; (e) damage caused while under the influence of alcohol or drugs; (f) damages to real property resulting from operation of any motorized vehicle by Guest. The coverage of the insurance plan, as well as the exclusions contained therein, provided to Guest shall extend to all members of Guest(s) party and guests thereof. In order to receive coverage under the insurance plan, all damages must be reported to Lakeside Management before checkout. Travel Insurance shall be an Optional purchase.

DEPOSIT POLICY:
½ (Half) the Total Amount of the Reservation PLUS the $50.00 Damage Deposit Fee & the $25.00 Reservation Fee is due when the Reservation is made. Final Amount is due 14 days prior to arrival date. **Total Amount is the TOTAL COMBINED of the Nightly/Weekly Rate & State/Local Room Tax & Insurance Fee & Reservation Fee & Internet Fee (if requested) and Concierge Services (if requested)**

CANCELLATION POLICY:
If you cancel once you have a confirmed reservation, a $50.00 Cancellation Fee will be charged. If you cancel with less than 14 days notice, then the full amount of your reservation will be charged. All Cancellations must be made by phone, “person to person”. No voice messages or e-mails will be accepted for cancellations. A cancellation number will be given. If you leave early or are a “no-show”, you will be charged for the Full amount of the reservation. If you schedule a massage(s), you must give 72 hour notice of cancellation or the full amount of scheduled massage(s) will be charged.

We strictly adhere to our Cancelletion Policy and highly recommend that guest(s) purchase the Travel Insurance that is offered as an optional purchase to our guest(s).

To purchase travel insurance - select the plan you would like to purchase:
the Travel Lite Plan OR the Travel Plus Plan.